Welcome to Sparrows! By accessing our website www.sparrows.com.pk or purchasing our products, you agree to the following terms and conditions. Please read them carefully before using our site or placing an order.

1. Use of the Website

You must be at least 18 years old or have the permission of a parent or guardian to use this website.
 By using Sparrows, you agree not to:

    • Use the site for any unlawful or harmful purpose
    • Attempt to hack, disrupt, or misuse our platform
    • Copy or reproduce any part of our site or content without permission

All images, designs, logos, and content on this website are the intellectual property of Sparrows and are protected under copyright law.

2. Product Information

We do our best to provide accurate descriptions, pricing, and images for all products. However:

    • Colors may vary slightly due to screen settings
    • Occasional errors (e.g., typos or incorrect prices) may occur
    • We reserve the right to correct any errors and update product details without prior notice

3. Orders & Payments

When you place an order on our site:

    • You agree to provide accurate and complete information
    • All payments must be made through our approved payment methods (e.g., card, bank transfer, cash on delivery)
    • We reserve the right to cancel or refuse any order at our discretion (e.g., due to stock issues or suspicious activity)

4. Shipping & Delivery

We deliver across Pakistan via trusted courier partners.
 While we strive to deliver on time, we are not responsible for delays caused by:

    • Public holidays
    • Courier disruptions
    • Natural events or unforeseen issues

Once an item is dispatched, it becomes the courier’s responsibility.

5. Returns & Exchanges

Your satisfaction matters to us. You may return or exchange a product if:

    • It’s damaged, defective, or the wrong item
    • You notify us within 7 days of delivery
    • The product is unused, unwashed, and in original packaging

Please check our Returns & Exchange Policy for full details.

6. User Accounts (if applicable)

If you create an account on Sparrows:

    • You are responsible for keeping your login details secure
    • You agree not to share your account or impersonate others
    • We may suspend or terminate your account if it is misused or violates our terms

7. Limitation of Liability

We do our best to provide a smooth, secure shopping experience, but we make no guarantees that the site will always be available or error-free.

Sparrows is not liable for:

    • Any indirect or incidental damages
    • Losses due to misuse, delay in delivery, or technical issues

8. Modifications to Terms

We may update these Terms & Conditions from time to time.
 Any changes will be posted here with an updated “Effective Date.” Continued use of the site after changes means you accept the new terms.

9. Governing Law

These Terms & Conditions are governed by the laws of Pakistan.
 Any disputes arising from your use of our website will be subject to the jurisdiction of the courts of Pakistan.

10. Contact Us

Have questions about these terms?
 Feel free to reach out:

Email: [email protected]

Thanks for being a part of the Sparrows fam!
 We’re here to bring you creative, quality apparel — with honesty, transparency, and style.