Privacy Policy
At Sparrows, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.sparrows.com.pk, shop with us, or engage with our brand in any way.
By using our site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information in two ways:
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- Information You Provide Directly:
- Full name
- Email address
- Phone number
- Shipping/billing address
- Payment information (processed securely via third-party gateways)
- Full name
- Information Collected Automatically:
- IP address
- Browser type & device info
- Cookies and usage data (e.g., pages visited, time spent, etc.)
- IP address
- Information You Provide Directly:
2. How We Use Your Information
We use the information we collect to:
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- Process your orders and deliver products
- Send you order confirmations, updates, and customer support messages
- Share promotions, updates, or newsletters (with your consent)
- Improve our website performance, layout, and user experience
- Analyze site traffic through tools like Google Analytics
- Process your orders and deliver products
3. How We Share Your Information
Your privacy is our priority. We do not sell, trade, or rent your personal information to outside parties.
However, we may share data with:
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- Service providers (like payment processors, delivery partners)
- Analytics tools (e.g., Google Analytics for site usage stats)
- Legal authorities if required to comply with law, regulation, or legal process
- Service providers (like payment processors, delivery partners)
4. Cookies & Tracking Technologies
Cookies are small files placed on your browser to help us enhance your experience.
We use cookies to:
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- Remember what’s in your cart
- Save your login/session preferences
- Analyze website performance and improve navigation
- Remember what’s in your cart
You can manage or disable cookies anytime through your browser settings. Please note, some features of the site may not function properly without cookies.
5. Data Security
We take strong measures to protect your information:
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- Encrypted transactions using SSL (Secure Socket Layer)
- Secure payment gateways (we never store credit/debit card details)
- Firewalls and regular website security audits
- Encrypted transactions using SSL (Secure Socket Layer)
Despite our efforts, no method of online transmission is 100% secure. But we do everything in our control to safeguard your data.
6. Your Rights
You have the right to:
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- Access your personal data
- Correct or update your information
- Request deletion of your data (unless required for order history or legal compliance)
- Access your personal data
To make any privacy-related requests, email us at: [email protected]
7. Third-Party Links
Our website may contain links to other websites (e.g., Instagram, Facebook).
We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal data.
8. Policy Updates
We may update this Privacy Policy occasionally to reflect changes in law, technology, or business practices.
Any changes will be posted on this page with an updated “Effective Date.” If the changes are significant, we may notify you via email or a banner on our site.
9. Contact Us
Questions, concerns, or feedback about your privacy?
Reach out to us anytime:
Email: [email protected]
Thank you for trusting Sparrows.
Your privacy matters to us — and we’re committed to keeping it safe.